HOW TO DISAGREE BETTER AND DIALOGUE MORE
Crucial Conversations® Miniseries —
Free Learning Series
Discover how to stay calm, confident, and effective when the stakes are high.
Join Emily Gregory, master trainer and co-author of Crucial Conversations, in this free Crucial Conversations® Miniseries.
In just four short lessons, you’ll learn practical tools to manage emotions, build trust, and communicate with clarity—skills that transform relationships and results.
ABOUT THE MINISERIES
Every day at work, conversations shape outcomes. But when emotions run high or opinions differ, even smart people can struggle to speak up.
This short video series introduces you to the core ideas of Crucial Conversations® for Mastering Dialogue—the globally acclaimed course that helps professionals turn conflict into collaboration.
WHAT YOU’LL LEARN
Video 1: What’s a Crucial Conversation?
What makes a conversation crucial—and why do we often show up at our worst when it matters most? Learn how to recognize when dialogue turns critical and how to stay grounded in those defining moments.
Video 2: Take Responsibility for Your Emotions
Strong emotions can derail even the best intentions. In this lesson, you’ll learn how to take charge of your feelings by understanding the stories you tell yourself—so you can respond with reason, not reaction.
Video 3: How to Make It Safe
When safety disappears, conversations shut down. Discover how to rebuild psychological safety so people feel comfortable sharing their thoughts, concerns, and ideas without fear or defensiveness.
Video 4: Find Your Mutual Purpose
Disagreement doesn’t have to mean disconnection. Learn how to identify shared goals and create alignment even when you and others see things differently.
WHY JOIN THIS SERIES
Register Now — It’s Free!
Complete the form to receive your access link and start watching the Crucial Conversations® Miniseries.
We’ll send you all four videos directly to your inbox, plus an opportunity to explore how Crucial Conversations® for Mastering Dialogue can benefit your team.
By signing up, you agree to receive valuable resources and communications from us. For more details, please review our privacy policy.
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- BYLD Group Private Limited, 2nd and 3rd Floor, Plot No. 48, Sector - 44, Opp. EPF Regional Office Gurugram, Haryana - 122003
- 1800-102-1345
- cruciallearning.info@byldgroup.com
- Office Hours: 9:00 AM - 6:00 PM